Printer Access Control-eScan-DLP manages the printing activity of sensitive documents.

eScan (MicroWorld Technologies Inc.) announced a breakthrough industry-first capability in its Enterprise Data Loss Prevention (DLP) solution: bi-directional clipboard and drag-drop control for messaging applications. This innovation addresses a critical gap in enterprise security by enabling organisations to prevent sensitive data from leaving the organisation through platforms like WhatsApp and Viber, while simultaneously allowing employees to receive and process information from external contacts through these same channels.

The feature emerged from a real-world challenge faced by a lead-generation company whose inside sales representatives handle hundreds of customer leads daily. While the company needed to prevent employees from sharing proprietary lead information via WhatsApp, completely blocking copy-paste functionality would have crippled productivity, as sales teams regularly receive leads from external partners through the same platform.

“We were stuck between security and productivity,” said the CIO of the lead-generation firm that piloted the solution. “Our sales teams need WhatsApp to do their jobs, but we were leaking valuable customer data through the same channel. Traditional DLP solutions only offered an all-or-nothing approach, which wasn’t practical for our business.”

The problem extends far beyond lead-generation companies. Legal firms handling client privileged information, healthcare organizations managing patient data, and financial advisors dealing with investment portfolios all face similar challenges. WhatsApp has become the communication tool of choice across industries precisely because of its speed and convenience, but this same accessibility makes it a prime vector for data exfiltration.

The enhanced eScan Enterprise DLP solution addresses the challenge of managing interactions with AI platforms by providing detailed controls. It delivers comprehensive data protection across email, cloud services, endpoints, and external devices, ensuring that sensitive information remains secure. The solution can monitor and block unauthorized uploads of confidential information, preventing employees from using personal accounts to share sensitive data through AI services.

It includes advanced features such as content-aware filtering, encryption, shadow copying, OCR-based image scanning, watermarking, and real-time user activity monitoring. This approach ensures data security while allowing access to valuable AI capabilities.

These new features work seamlessly across various AI platforms, including ChatGPT, Claude, Gemini, and GROK, whether accessed via web browsers or standalone applications. The system identifies and protects confidential content regardless of the specific AI tool being used.

Key Features-

File Attachment Block-eScan-DLP Attachment block feature lets you control attachment flow within your organization. You can block/allow all attachments that a user tries to send through specific pre-defined processes. You can exclude specific domains/sub-domains that you trust, from being blocked even if they are sent through the blocked processes mentioned above.

Content-Aware Controls-This superlative feature enables the administrator to monitor & control the type of information which can be sent outside of the endpoint Sensitive/Confidential Information, also termed as PII, which many a time are controlled by government regulations (GDPR, for instance) can be broadly categorized

Workspace Application Control-The Application Control feature lets you block unwanted applications from being executed on Endpoints. This helps the admin control the execution of applications on endpoints. Also, eScan-DLP enforces the application control policy to provide continuous monitoring of systems to prevent security breaches, data leaks, and outages

Printer Access Control-eScan-DLP manages the printing activity of sensitive documents. Printer Access Control options can define which data can be printed on specific printers and by whom. One advantage of this technical solution is that in the event of unauthorized activity, the DLP system logs the incident, notifies the user about the risks, and can also block the print

By - Aaradhay Sharma