Artificial intelligence is transforming

 Artificial intelligence is transforming how we work and build software. Companies like Ramp, Amazon, and Google have been using AI for years to provide recommendations, extract insights, and combat fraud. Since our founding, we’ve built AI tools to save customers over $400 million to date.

BOSTON, Nov. 12, 2025 /PRNewswire/ -- OnRamp, the Boston-based company behind the leading intelligent customer onboarding and engagement platform, today announced it has raised $15 million, completing its Series A funding, led by new investor Koch Disruptive Technologies (KDT), as well as contributions from existing venture capital investors Contour, Javelin, Pear and other investors. This brings the company's total funding to $27 million. The company has achieved more than 100% year-over-year growth, driven by demand from market-leading companies.

As businesses strive to stay ahead of the competition, the need for efficient and streamlined operations has become more pressing than ever. This is where Ramp’s AI-powered automation compare comes into play, offering a game-changing solution that can transform the way companies operate. By leveraging the power of artificial intelligence, Ramp’s automation platform enables businesses to compare and optimize their workflows, resulting in increased productivity, reduced costs, and improved customer satisfaction. The first half of 2025 played like a highlight reel: big rounds for AI-powered solutions (with even more capital rumored), unprecedented provider tooling adoption and impact, and IPOs for longstanding digital health darlings. With a steady funding pace mirroring the past couple of years, the digital health sector saw several long-awaited developments signaling market maturity and momentum. But that highlight reel played against an economic and policy backdrop that is anything but steady.

This piece explores H1’s validating moments—the thawing of the IPO market and the growth of AI-native provider tools capturing investor attention and provider loyalty—as “proof points” of digital health’s promise to deliver validated, patient-centric, affordable care. We’ll also take a dip into the uncharted waters on the health policy horizon. But first, let’s take a look at where investors are placing their bets.

Ramp, a leading financial operations platform, has built a reputation for development velocity—shipping new features almost every other day that help companies control spend and automate manual work.

With Claude Code, Ramp is transforming their software development processes—enabling developers to build applications faster, collaborate more effectively, and deliver greater value to customers.

Technology powered by artificial intelligence (AI) is all the buzz in every industry this year. In 2025, we expect automation to go from being a nice-to-have to a must-have for software as a service (SaaS) businesses.

As businesses struggle with resource constraints like limited staff and budgets, causing customer satisfaction and retention to drop, automation tools have become more important than ever.

Customer onboarding automation tools allow companies to close leads, onboard customers and manage accounts without any manual (human) intervention, saving  time, effort, and resources.

Yet, choosing the right AI-powered tools to automate onboarding and keeping up with the competition is no easy feat. Many customer success leaders are hesitant to adopt automated customer onboarding, fearing they may lose the critical human touch that made them what they are in customer’s eyes.

But, what if you could have both? What if onboarding automation tools could optimize onboarding while helping you preserve your personalized approach and strong relationships at scale?

Learn more about what customer onboarding automation really does for businesses like yours and how to implement it effectively as you grow.

By - Advik Gupta