Logitech’s Options+ and G HUB apps for macOS stopped working after their code-signing certificate expired, preventing users from launching the apps and accessing their custom device configurations.
Options+ is used to configure Logitech input devices, while
G HUB lets users customize Logitech G gaming peripherals, including button
assignments, lighting effects, scroll wheel behavior, and sensor sensitivity.
The outage left users unable to access these features, restricting devices to
basic functionality.
User Frustration and Temporary Fixes
Mac users reported widespread issues, with many expressing
frustration over lost productivity as their custom mappings and gestures became
unavailable. Attempts to resolve the problem—such as reinstalling the apps, booting
in Safe Mode, or resetting configuration files—had limited success.
Some online discussions suggested workarounds, including
setting the system date to before the certificate expired, installing older
versions of the apps, or disconnecting from the internet to bypass certificate
verification. Logitech has not confirmed these methods and warns that they may
be unreliable or pose risks.
Logitech Releases
Patch to Restore Functionality
Logitech acknowledged the problem on its support site,
confirming that the expired certificate affected both the apps and their
built-in updaters. On Tuesday, the company released updated patch installers
for both Options+ and G HUB, advising users to avoid uninstalling the apps
before applying the updates to preserve saved settings.
Steps to update the
apps:
·
Options+: Download the patch, double-click to
install, and the app will launch automatically with all devices and
customizations intact.
·
G HUB: Download the patch, double-click to
install, and exit if prompted that the software already exists.
Logitech emphasizes that users should not delete
configuration files or uninstall the apps until the updates are applied, as
doing so could permanently erase custom settings.
This incident underscores the critical role of valid certificates in macOS applications, which are required for launching software and verifying updates.
BY- NIROSHA GUPTA
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